Business IT Support
IT Support Services should be easy and simple to understand and receive, whilst being rugged and reliable enough to make sure you receive the help when and how you need it.
In order to provide the best service we can, we adapt to your environment, just like a Chameleon adapts to theirs. Our team will learn your systems, both hardware and software, to make sure we can manage all those pesky grey areas for you. Leaving you to get on with your business.
Our pay as you go and fixed monthly support services can help you restore and maintain the stability and reliability you need from your IT Investment, without being tied into any annual agreements.
We even offer large discounts to smaller customers with less than 30 PC’s or laptops, and even more to registered charities.
One Month FREE Trial
With so many companies to choose from, how do you make sure your chosen service and supplier is right for you?
Our 1 Month FREE trial allows you to test our services before you make any decisions.
Pay as you Go (PAYG)
Our PAYG service couldn’t be simpler; either call our team or pop into our Broadstairs office to receive full access to our support services.
To make sure you get the best service for the price, we do not charge by the hour, as this can easily lead to large bills for very little work being done. Our services are billed in 15 minute increments and they are even rounded down ultimately saving you more money.
Pay Monthly (PM)
Our unique ‘Pay Monthly’ service releases our customers from the tie-in’s required by most service providers.
Our agreement is a month by month rolling contract rather than the industry standard of 12 months. We have chosen this style of agreement to show that we have faith in our services, because if we don’t provide a good service, you are free to find alternate support without any penalties.
Pro-Active Support
We offer an enterprise class Pro-Active support service to all of our Pay Monthly (PM) customers, whether you are a Small Business or a Home user.
This service allows us to be one step ahead of your computer systems, by alerting us to any potential issues before you’re aware of them and even by resolving the problems automatically, where possible.
NEW for 2011 - Panther Servicing
Just like a car, computers can become dirty and full of mess and gunk you just don’t need. If this mess is left to build up it can lead to performance issues and over time make your PC inoperable, causing unexpected and sometimes expensive repairs to be required.
So just like a car, it is important to service your computers regularly in order to get the best and most reliable performance. This is why we are introducing PANTHER our new onsite maintenance service.
No Ties Support Agreements
All of our support agreements are on a rolling month by month basis, with no long term commitments. Any of our agreements can be ended with at least 30 days’ notice and no penalties will be incurred.
Our Price Promise
If you find a similar support service from any Microsoft Small Business, Certified or Gold partner cheaper than ours we will match the price, without reducing our level of service.
